Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Road Runner Xpress ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, please refrain from using our website or services.

2. Modification of Terms

Road Runner Xpress reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our site or services after changes are posted constitutes acceptance of those changes.

3. Services Provided

We offer a range of services, including but not limited to:

• Domestic and international shipping
• Freight forwarding and mail handling
• Mailbox rentals
• Notary services (U.S. only)
• Money transfers (via JN Money and other partners)

All services are subject to applicable regulations and may require identity verification.

4. User Responsibilities

You agree to use our services lawfully and responsibly. You must not:

• Submit false or misleading information
• Use our services for illegal activities or unauthorized purposes
• Upload viruses, malware, or any malicious software
• Impersonate any person or entity
• Spam, advertise, or solicit without permission
• Harvest or collect data about others without consent

5. Account Creation

For freight forwarding and certain other services, you may be required to create an account. You are responsible for maintaining the confidentiality of your login information and for all activities under your account.

6. Payments and Transactions

All payments must be made in full at the time of service unless otherwise specified. We reserve the right to refuse or cancel services in cases of suspected fraud, unpaid balances, or misuse.

7. Links to Third-Party Sites

Our website may contain links to third-party websites for your convenience. We do not control or endorse these sites and are not responsible for their content, privacy policies, or terms of use.

8. User-Submitted Content

By submitting content such as feedback, suggestions, or testimonials through our website, you grant Road Runner Xpress a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute such content for business purposes. You affirm that you own the rights to the content submitted.

9. Intellectual Property

All content on our website, including logos, text, graphics, and designs, is the property of Road Runner Xpress or its licensors and is protected by copyright and trademark laws. Unauthorized use is prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, Road Runner Xpress shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or website, including loss of data or profits. Our liability for lost or damaged items is limited as per agreements with our shipping partners or stated service terms.

11. Copyright Infringement Claims

If you believe that any content on our website infringes your copyright, please contact us promptly at [email protected] with details. We will review and may remove the infringing content.

12. Service Availability

We strive to provide reliable services but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance or other factors beyond our control.

13. Governing Law

These Terms are governed by the laws of the State of Florida, USA. Any disputes will be resolved in courts located in Broward County, Florida.

14. Termination

We reserve the right to suspend or terminate your access to the website or services at any time, without notice, for any reason, including violation of these Terms.